I’ll let them greet me at their own pace.
A tour of the yard, gate access, litter box location, cage setup, etc.
feeding, treats, sensitivities, quirks.
gate codes, lockbox placement, or key exchange.
After that, most clients are comfortable with unattended service.
If you prefer not to do an in-person greeting (for shy pets or busy schedules), we can do a virtual walkthrough via phone or video.
No problem! Just give me a heads-up so I can approach calmly and respectfully. If needed, you may keep your pet crated or behind a gate during the first few visits until they get used to me.
No — Meet & Greets are free for recurring clients and bundled services. One-time or single-service clients may require a $10 access setup visit, credited toward your first service.
Your pet’s safety and home security are my top priorities. While I take every precaution to ensure smooth and responsible service, I have clear procedures in place for unexpected situations or emergencies.
I will never force interaction with a stressed or fearful pet. If an animal shows signs of distress, aggression, or illness, I will stop service immediately and contact you. Pets are never taken off your property unless pre-approved for walks or transport.
I treat your home and yard with complete respect and privacy. All gates, doors, and locks are re-secured upon exit. I will not enter rooms or areas that are not relevant to the agreed service.
During extreme weather (heat, ice, lightning, or severe storms) I may modify or delay outdoor services for safety. If yard access is unsafe due to loose animals, obstructed gates, or hazards, I will notify you and attempt rescheduling.
Please be sure you add emergency contact information to your booking request.
If you are unreachable and your pet appears to be in danger, I will follow your stated emergency instructions (provided during booking).
If necessary, I may transport or contact your preferred veterinarian or the nearest emergency vet clinic.
All emergency costs are the responsibility of the pet owner, but I will act quickly and compassionately to ensure your pet gets help when needed.